Krsolutions
05-09-2008, 01:07 PM
Don't know if it belongs here and sorry for my english(french is my 1st language)
It's been a couple of months since I've been looking for a bike online because my LBS have stupid prices for regular bikes (a complete shimano tiagra cx bike goes for minimum 1500$) . There's many companies that was appealing to me at first. But nothing seemed more appealing to me than bikesdirect.com.
Their prices are amazing and the quality of their bikes from what I've read is more than satisfying.
However, bikesdirect have ZERO customer service for people outside of USA. I am from Canada. I've sent them a dozen of emails and it took them weeks before getting back one answer. ON top of that they don't accept paypal from Canada(WTH? even myself I accept paypal payments around the world for online businesses)
So lucky enough I found rscycle.com and I was in AWE(spelling...). They have representatives online to help you with your orders. They take payments from outside Canada and they provide all the tracking numbers prior to my shipment...
I paid 400$ more for a bike,but it's 400$ for a brand name, for quality service and for a CLEAN web site :D. ON top of that they ship USPS! so no brokerage fees like UPS
:thumbsup:
So for people from canada, www.rscylce.com is no hassle :)
It's been a couple of months since I've been looking for a bike online because my LBS have stupid prices for regular bikes (a complete shimano tiagra cx bike goes for minimum 1500$) . There's many companies that was appealing to me at first. But nothing seemed more appealing to me than bikesdirect.com.
Their prices are amazing and the quality of their bikes from what I've read is more than satisfying.
However, bikesdirect have ZERO customer service for people outside of USA. I am from Canada. I've sent them a dozen of emails and it took them weeks before getting back one answer. ON top of that they don't accept paypal from Canada(WTH? even myself I accept paypal payments around the world for online businesses)
So lucky enough I found rscycle.com and I was in AWE(spelling...). They have representatives online to help you with your orders. They take payments from outside Canada and they provide all the tracking numbers prior to my shipment...
I paid 400$ more for a bike,but it's 400$ for a brand name, for quality service and for a CLEAN web site :D. ON top of that they ship USPS! so no brokerage fees like UPS
:thumbsup:
So for people from canada, www.rscylce.com is no hassle :)