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  1. #26
    RoadBikeReview Member
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    Quote Originally Posted by Kontact View Post
    At some point you have to either take their advice and not buy, realize that anything as simple as seat height ought to be explainable by customer service and not buy, or just buy it and take your chances.

    The second one bothers me the most. If a customer asks me why they can't do X with their Kontact saddle I give them a reason, not "just cause we say so".
    You've obviously never dealt with Germans before?

  2. #27
    RoadBikeReview Member
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    I have a new Aeroad and there is nothing preventing me from going lower than the minimum mark on the back of the seat post even with the non-round aero post. I am kind of inbetween sizes but I went with the medium to get the 172.5 cranks and wider bars over the small so this puts me right at the minimum seat height.

    I wonder if the way Canyon designed the carbon layers in the post to have more flex for comfort or something like that but that in turn means the post is not designed for clamping loads above the minimum mark in the post. I am surprized the Canyon Rep wasn't able to directly answer the question because the people I talked to were very knowledgeable about the questions I had before ordering my bike.

  3. #28
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    Quote Originally Posted by jitteringjr View Post

    I wonder if the way Canyon designed the carbon layers in the post to have more flex for comfort or something like that but that in turn means the post is not designed for clamping loads above the minimum mark in the post. I am surprized the Canyon Rep wasn't able to directly answer the question because the people I talked to were very knowledgeable about the questions I had before ordering my bike.
    Yes, exactly: see my follow-up in most #13, where Canyon very helpfully explained that those height numbers were about getting full flex out of the seat post.

    I have mine below that number and it's still by far the most comfortable road bike I've ridden.

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