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  1. #26
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    Quote Originally Posted by Notvintage View Post
    Yes, there is a 1,300 mile difference.
    sounds like ignorance but whatever it's the internet

  2. #27
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    Hallo, I just got a fine white lines and a crack in the frame of my new F10 bike after less then 4 weeks... I just notice it while cleaning my bike after a standard road ride, no accident or fall. it is down on the back of seat tube (behind the wheel) in the middle between the top and down tubes.
    The response I got so far from Pinarello that its not under warranty!!! (its my first Pinarello so Im not femiliar with their service)
    Does yours cracks were around the same location ? does it happen with no special event ?

  3. #28
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    When you buy the bike you have to quickly register it with them on their website to have the proper warranty.

    Show us pictures of the white lines so we can help.
    use a torque wrench

  4. #29
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    Quote Originally Posted by MMsRepBike View Post
    When you buy the bike you have to quickly register it with them on their website to have the proper warranty.

    Show us pictures of the white lines so we can help.
    what if you don't have internet? no proper warranty then? and if so, do pinarello sellers post a sign warning potential buyers of this? Very odd policy IMO

  5. #30
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    Quote Originally Posted by MMsRepBike View Post
    When you buy the bike you have to quickly register it with them on their website to have the proper warranty.

    Show us pictures of the white lines so we can help.
    I did register the bike, but they claim it's not under their warranty. They have some kind of crash replacement program to buy a new one discounted...
    attached two pictures of the white line on the side and the crack behind the wheel.
    As mentioned it is after about 4 weeks of riding with no special event...
    Attached Thumbnails Attached Thumbnails Pinarello Dogma F8 frame cracks-img_7042.jpg   Pinarello Dogma F8 frame cracks-img_7037.jpg  

  6. #31
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    I maybe see what they're saying. Maybe saying it's been caused by some sort of accident, maybe without you knowing.

    Maybe the bike was on top of a car and the seat hit something when you were going under, something like that.

    To me the damage looks very severe and I would not ride that bike. It needs to be properly repaired before being ridden safely again.

    It's possible that it's just the outer layers that have been damaged but I'd get it checked out by a professional personally.
    use a torque wrench

  7. #32
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    Quote Originally Posted by MMsRepBike View Post
    I maybe see what they're saying. Maybe saying it's been caused by some sort of accident, maybe without you knowing.

    Maybe the bike was on top of a car and the seat hit something when you were going under, something like that.

    To me the damage looks very severe and I would not ride that bike. It needs to be properly repaired before being ridden safely again.

    It's possible that it's just the outer layers that have been damaged but I'd get it checked out by a professional personally.
    I understand what you are saying but I take the bike only safely in the car and the location of the crack is very weird, behind the wheel, while all the rest around is clean from any damage...I don't expected that in this level of frame something like a stone from the road, as one suggested, will cause such a damage. Only if there is some kind of problem with the frame. I ride bikes many years and never saw something like that. It's very frustrating and I was expected to different level of service and responsibility from company as Pinarello.

  8. #33
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    Quote Originally Posted by PinarelloF10 View Post
    I understand what you are saying but I take the bike only safely in the car and the location of the crack is very weird, behind the wheel, while all the rest around is clean from any damage...I don't expected that in this level of frame something like a stone from the road, as one suggested, will cause such a damage. Only if there is some kind of problem with the frame. I ride bikes many years and never saw something like that. It's very frustrating and I was expected to different level of service and responsibility from company as Pinarello.
    i'm sorry man but your frame is damaged. You should be steaming thru your ears from Pina's answer. How you managed to stay civil in your posts thus far is amazing temper control. You're not the first one to have a big manufacturer brush off a damaged frame as user's accident. Damn read so many horror warranty stories from people. I'm guessing your saga with Pina will only gets worse from here on out. Bet you didn't read the fine print of the warranty huh? It's the manufacturer's discretion if a damage is their fault or user's fault. Go figure.

  9. #34
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    This is the reason why I have never bought a carbon Pinarello. Seems like every post I've seen where someone has a problem with one of their carbon frames, their attitude seems to be "it's not us, it's you". Which leads to the question of: why offer a warranty if you are not going to honor it? Sorry about your bike. That really sucks.

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