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  1. #1
    RoadBikeReview Member
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    Garmin Edge 500 Problem

    I've had my Garmin Edge 500 for nearly a month and it has worked flawlessly. Yesterday I went on a ride and tried to power up the unit and it froze with the Garmin logo on the screen. I tried a combination of buttons, holding Power/Menu/Reset all at the same time, then the same sequence and keeping Menu held down and plugging in the USB connection to the computer. When I hold the Power/Menu/Start/Reset all simultaneously the screen goes blank, but as soon as I release them the Garmin Logo reappears. The screen appears frozen with the Garmin logo displayed. I tried calling Garmin for tech support this morning but was on hold for about 15 minutes and decided to leave them an email message instead. Any ideas?

  2. #2
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    This probably won't help, but. I have a 305 and if it locks up, the reset is to:

    Connect unit to power

    Press lap/reset and mode buttons at same time for 5 sec.

    Release buttons, then power up

  3. #3
    RoadBikeReview Member
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    Quote Originally Posted by crashtestdummy
    This probably won't help, but. I have a 305 and if it locks up, the reset is to:

    Connect unit to power

    Press lap/reset and mode buttons at same time for 5 sec.

    Release buttons, then power up
    Thanks, I tried that and still the same. Then I tried the sequence again of Menu/Power/Reset held down simultaneously and with Menu held down plugged in the USB to computer and this time it did something. Now, on the screen I see the charging indicator with percentage of charge. I'm going to let it charge up and then see what happens.

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