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  1. #1
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    Park Tool - New?

    I just received Park Tool's spoke tension meter I purchased online and it doesn't look as I expected. It's supposed to be new and came in a box that's stapled (1.5" long copper industrial staple) shut. When I opened it, the meter has scratches and partially covered in dust as if it's been sitting in someone's basement for a while. Below is the picture.

    Park Tool - New?-tension-meter-new.jpg

    Is this common with Park Tool or did I get scammed?

  2. #2
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    Quote Originally Posted by bvber View Post
    I just received Park Tool's spoke tension meter I purchased online and it doesn't look as I expected. It's supposed to be new and came in a box that's stapled (1.5" long copper industrial staple) shut. When I opened it, the meter has scratches and partially covered in dust as if it's been sitting in someone's basement for a while. Below is the picture.

    Click image for larger version. 

Name:	Tension meter-new.jpg 
Views:	131 
Size:	170.9 KB 
ID:	320877

    Is this common with Park Tool or did I get scammed?
    I'd say not new. Can you elaborate on "purchased online"?

  3. #3
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    Ebay purchase from a seller with good feedback score. It was listed as new.

  4. #4
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    Mine came in a Park Tool cardboard box fitting as you'd expect it to. It was stapled closed. The tool had no marks on it or scratches.

    Does the tool function as it should? Are you able to return?

  5. #5
    'brifter' is a lame word.
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    So this is your first ebay experience?

    Doesn't look new, let us see the back.
    I work for some bike racers
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  6. #6
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    Quote Originally Posted by bvber View Post
    Ebay purchase from a seller with good feedback score. It was listed as new.
    I think that was deceptive. I have one of these but I don't remember what the packaging looked like (maybe find an image on Google). Mine also came with a laminated tension chart and a spoke gauge. I would contact the seller and threaten bad feedback. If the thing is otherwise OK, maybe a partial refund would be an OK settlement

  7. #7
    'brifter' is a lame word.
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    Quote Originally Posted by DaveG View Post
    I think that was deceptive. I have one of these but I don't remember what the packaging looked like (maybe find an image on Google). Mine also came with a laminated tension chart and a spoke gauge. I would contact the seller and threaten bad feedback. If the thing is otherwise OK, maybe a partial refund would be an OK settlement
    Forgot about this...if it's *new* it should have this stuff with it. They also need to be calibrated on a regular (depends on how often you use it) basis. We send 1 of ours in once a year then set the rest off that one when it comes back. Definitely doesn't look new.
    I work for some bike racers
    I've got some bikes, some guns,
    and a bunch of skateboards

  8. #8
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    Quote Originally Posted by DaveG View Post
    Mine also came with a laminated tension chart and a spoke gauge.
    Those two came with it.
    Here is the back side.

    Park Tool - New?-tension-meter-back.jpg

  9. #9
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    That’s the kind of thing where if it was listed as new but pics showed that without the tension chart or calibration certificate I would have set my bid accordingly and not been surprised when it showed up a little shop worn.

  10. #10
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    Found this photo of the original packagingName:  Park_TM1.jpg
Views: 450
Size:  24.6 KB

  11. #11
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    Funny, mine has "Park Tool USA" embossed on the front. Yours seems to be missing the "USA"

    Wonder why they dropped that.

    Yours looks like it has a bit of "shop wear" as they say. Could just be a "second".

    Other than that the only place that's going to show any wear marks is along the sides of the upper slot. Can't really tell from your photos.

    My original box is still here. Had a couple of big staples in it.
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  12. #12
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    Quote Originally Posted by bikerjulio View Post
    Funny, mine has "Park Tool USA" embossed on the front. Yours seems to be missing the "USA"
    Maybe they are no longer assembled in USA?

    Other than that the only place that's going to show any wear marks is along the sides of the upper slot.
    You mean the number slot?

    Park Tool - New?-tension-meter-slot-front.jpg

  13. #13
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    Quote Originally Posted by bvber View Post
    Is this common with Park Tool or did I get scammed?
    jeez. why not mention in the op that you bought it on ebay and not from park or an authorized seller? your attempt to discredit park is a fail.

    it's obviously used or "new-other."

    either use it as is, ask for a discount from the seller, or return it.
    Yossarian: don't worry. nothing's going to happen to you that won't happen to the rest of us.

  14. #14
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    Here's mine with the "USA"

    Park Tool - New?-img_20171027_162014115.jpg

    It's only had light use. This is the wear pattern I was talking about on the back

    Park Tool - New?-img_20171027_162044112.jpg
    We just don’t realize the most significant moments of our lives when they’re happening
    Back then I thought “well there'll be other days”
    I didn’t realize that was the only day
    https://www.youtube.com/watch?v=Y9yrupye7B0

    There's sometimes a buggy.
    How many drivers does a buggy have?
    One.
    So let's just say I'm drivin' this buggy...
    and if you fix your attitude you can ride along with me.
    http://www.youtube.com/watch?v=GekiIMh4ZkM

  15. #15
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    I just checked mine. It does not has "USA" on it. I bought it two years ago from my LBS. I really doubt they are still made in the USA.

    How much did you pay for this "eBay special"?
    “Statistics are like bikinis. What they reveal is suggestive, but what they conceal is vital.” -- Aaron Levenstein

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  16. #16
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    A few dollars less (including shipping) than other online vendors selling new one.

  17. #17
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    Quote Originally Posted by bvber View Post
    A few dollars less (including shipping) than other online vendors selling new one.
    The $1M question is does it work? Do you have anything to compare its calibration to?

    If it works the way it should, I say eff it, lick your wounds and don't buy from that vendor again.

    Note that the brand new one I bought from my LBS had an early problem that the spring would stick and give erratic readings. The mechanic there solved the problem and it has worked flawlessly since.
    “Statistics are like bikinis. What they reveal is suggestive, but what they conceal is vital.” -- Aaron Levenstein

    "Beware of geeks bearing formulas."
    -- Warren Buffett

    "Education is what you get when you read the fine print. Experience is what you get when you don't. -- Pete Seeger



  18. #18
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    Quote Originally Posted by Lombard View Post
    Do you have anything to compare its calibration to?
    Unfortunately, I don't. If the seller doesn't respond to my message by tomorrow, I'll click on the return tab.

  19. #19
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    Quote Originally Posted by blackfrancois View Post
    jeez. why not mention in the op that you bought it on ebay and not from park or an authorized seller? your attempt to discredit park is a fail.

    it's obviously used or "new-other."

    either use it as is, ask for a discount from the seller, or return it.
    thank you!

  20. #20
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    My main question was to see if this is Q.C. issue at Park Tool factory or not. So far, it doesn't sound like it.

  21. #21
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    I’ve sold a lot of bike stuff on eBay. Seems like they (eBay)
    expect “new” to be exactly that - in original box with all contents. As in “laminated tension chart and a spoke gauge” should have been there too.
    The seller may have believed it was essentially new but from my experience, buyers expect absolutely new. It’s easy enough for a seller to accurately describe their item which avoids dissatisfaction.

  22. #22
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    Quote Originally Posted by bvber View Post
    Unfortunately, I don't. If the seller doesn't respond to my message by tomorrow, I'll click on the return tab.
    Ahhh, the advantage to buying from your LBS is I was able to compare my meter to the ones they have on hand!

    Ironically, cheap comes at a cost.
    “Statistics are like bikinis. What they reveal is suggestive, but what they conceal is vital.” -- Aaron Levenstein

    "Beware of geeks bearing formulas."
    -- Warren Buffett

    "Education is what you get when you read the fine print. Experience is what you get when you don't. -- Pete Seeger



  23. #23
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    Quote Originally Posted by Lombard View Post
    Ironically, cheap comes at a cost.
    Once in a long while for me. I figured, if the luck is there, why not stay with it.

  24. #24
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    bought about half my park tools on ebay and half at the lbs.

    never had a single problem with any of them.
    Yossarian: don't worry. nothing's going to happen to you that won't happen to the rest of us.

  25. #25
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    The seller refunded but didn't want the return when I asked what address to send it to. Strange... Then it dawned on me that this seller is a foreigner using a proxy US identity so that he/she can list items as US seller, Ohio in this case. The original tracking number did show some Italian sounding town names but with 5 digit zip code as we have here in US. I thought that was little odd but the item did arrive in a few days unlike the typical international shipping.

    I guess he/she didn't want to reveal the real address so decided to just give it away.

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