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  1. #1
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    2018 Specialized Allez Stop Sale + Recall




    Specialized recalls approximately 13,000 Allez road bikes - BikeRadar

    Breaking news: Specialized stops sale of 2018 Allez bikes due to fork defect | road.cc

    If you own a 2018 Allez, Allez Elite, or Allez Sport model bike, stop riding it right now.

    We are asking riders to stop riding, and our dealers to stop selling, these bicycle models.

    Riders who've purchased these bikes will be our first priority for replacement, followed by our retailers.
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  2. #2
    .je
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    Maybe they should call it the Arret now.

    Forks, again? Really? You'd expect they'd be experts at making and testing them now not needing a recall every new design.

  3. #3
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    First rb, and first recall, dam.., should i ask for a replacing bike?

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  4. #4
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    Quote Originally Posted by padangchangkat View Post
    First rb, and first recall, dam.., should i ask for a replacing bike?
    Yes.

    Bring your bike back to the bike shop. Do not ride it.

    They will keep it for a while and replace the fork for you for free.

    Only the fork will change. You keep the rest.
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  5. #5
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    Quote Originally Posted by MMsRepBike View Post
    Yes.

    Bring your bike back to the bike shop. Do not ride it.

    They will keep it for a while and replace the fork for you for free.

    Only the fork will change. You keep the rest.
    Dude believe it or not, i already contact my lbs here in Malaysia, a specialized dealer, and my lbs said, ' will update you soon, no worry, still can ride' bummer, so still waiting for an update from my lbs n Malaysia specialized.

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  6. #6
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    “Owners of affected models should stop riding immediately and take their bicycle back to any Authorized Specialized Retailer in order to initiate a planned fork replacement process, and collect a complimentary $75 USD customer appreciation credit.”

    Something else to add:

    Quote Originally Posted by Luescher Teknik
    We have referred a number of forks back to Specialized lately with voids in the crown, maybe that has triggered this.
    Oh, and:

    Specialized does not yet have replacement forks ready, as they need to go back to manufacturing a bit to resolve the issue and then carry out some testing. If all needed approvals go as planned, Specialized expects to ramp up replacement fork production by late January, with sufficient replacement stock ready worldwide around the end of February, painted to match the existing bikes. Until then, customers who’ve already purchased (and started riding) the bikes are out of luck. But they will be first in line for the replacements ahead of bike shops. We guess that’s better than potential fork failure & injury. Then again, that also supports why they are offering monetary compensation too.
    If you ride it and it fails, it's pretty much on you at this point.

    It's going to be a while before you get your bike back, maybe March or so.

    When you bring it in they will give you a gift card for $75.
    use a torque wrench

  7. #7
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    use a torque wrench

  8. #8
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    Quote Originally Posted by MMsRepBike View Post
    Wow is this related to the allez 2018 fork issue?

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    Quote Originally Posted by MMsRepBike View Post
    Something else to add:



    Oh, and:



    If you ride it and it fails, it's pretty much on you at this point.

    It's going to be a while before you get your bike back, maybe March or so.

    When you bring it in they will give you a gift card for $75.
    Yes i guess so, seem have to stop rolling for now. Thanks for the opinion dude.

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  10. #10
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    Quote Originally Posted by padangchangkat View Post
    Wow is this related to the allez 2018 fork issue?

    Well, he is not mentioning brands there.

    As I've been following him recently, there's been a bit of drama about a nameless bike company refusing to honor warranty claims with reports from him and even getting nasty.

    He was sent a nasty letter about this fork issue recently by the manufacturer. They claimed he was wrong, he didn't know what he was doing, he wasn't qualified to touch their products, that ultrasound could not find voids, and they flat out refused to do anything for the riders based on his reports. They said there were no voids and there would be no action from them on the issue.

    He scanned all the forks he could of a certain model because he was finding voids in the crown on both sides of basically every single one. Again, the letter he received denied all of this.

    Then this recall happened out of nowhere.
    use a torque wrench

  11. #11
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    Quote Originally Posted by MMsRepBike View Post
    Well, he is not mentioning brands there.

    As I've been following him recently, there's been a bit of drama about a nameless bike company refusing to honor warranty claims with reports from him and even getting nasty.

    He was sent a nasty letter about this fork issue recently by the manufacturer. They claimed he was wrong, he didn't know what he was doing, he wasn't qualified to touch their products, that ultrasound could not find voids, and they flat out refused to do anything for the riders based on his reports. They said there were no voids and there would be no action from them on the issue.

    He scanned all the forks he could of a certain model because he was finding voids in the crown on both sides of basically every single one. Again, the letter he received denied all of this.

    Then this recall happened out of nowhere.
    I see, well if so I'm no so Iamspecialized things, just thought their bike kinda cool n affordable. But independent test & reviews like that is good for us user and customers, kudos to that person.

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  12. #12
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    Your bike is a good one. Well after the fork is safe it'll be good. Looks good, works good.

    It's not really a brand thing in the end, as he says, it's a process thing. Any brand can get it wrong or have a factory that gets it wrong. It's easy to get wrong. Many have gotten it wrong in the past.

    It's all about learning from past mistakes and making improvements so these things stop happening and so we can all be safe. All brands need to be safe and have the correct processes.
    use a torque wrench

  13. #13
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    Quote Originally Posted by MMsRepBike View Post
    Your bike is a good one. Well after the fork is safe it'll be good. Looks good, works good.

    It's not really a brand thing in the end, as he says, it's a process thing. Any brand can get it wrong or have a factory that gets it wrong. It's easy to get wrong. Many have gotten it wrong in the past.

    It's all about learning from past mistakes and making improvements so these things stop happening and so we can all be safe. All brands need to be safe and have the correct processes.
    Yes true sir, could not agree more.

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