My Cinqo failed just before the holidays (after a wet, rainy, muddy ride.) Unit worked fine when I shut it off after the ride, didn't work at all Tuesday morning when I attempted to use it for a trainer session. Phone call, tech support, sent it back to Quarq, they claimed it was a bad electronics pod and replaced it. Lost at least 5 training days because of the time without a crankset.
Quarq tech assured me that "There was a flaw in the molding of your electronics pod that caused a stress crack allowing moisture to get in.
You shouldn't see this problem in the new electronics pod and you are free to ride in whatever weather mother nature provides." Yeah, right. Prophetic.
Sunday saw another wet, rainy, muddy training ride. Quarq worked fine after the ride.
Tuesday comes along, regular trainer ride in the morning. No power. Cinqo is dead. AGAIN.
Send it back to Quarq again. I'll lose another 2 or 3 training days.
So, SRAM rep or forum denizens, this begs the question: is this an isolated occurrence? I've seen a few people's units fail, but I've seen very little failure from the replacements. Am I simply supposed to stay inside during the entirety of the northeast winter, since it can't seemingly handle the elements? Is the new Red model better equipped to handle poor weather?
Or should I just sell the (second) replacement unit and go with another (more reliable) option?
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