I bought a 2011 Uncle John frame and carbon fork on sale for $299 at Planet-X-Usa.com. The frame was a great value which offered both the canti and 135mm disc options with bosses for a rear rack and mud guard.
The delivery of the frame was delayed by a week due to unexpected issues between the two brothers who own the business. The delivery came with the wrong stem, headset and seatpost. They immediately ractified the problem by shipping a new stem and seatpost as well as giving me a $75 credit. They also asked that I keep the original stem and seatpost due the to due to the delays and inconvenience. This is excellent customer service in my book!
The build was finshed today. I used some leftover Camp Centaur 10 components, Ksyrium SL wheelset and TRP 8.4 brakes.
The aluminum frame felt stiff from the short test ride. I can't wait to take it for a real ride this week!
Great product and customer service!
The delivery of the frame was delayed by a week due to unexpected issues between the two brothers who own the business. The delivery came with the wrong stem, headset and seatpost. They immediately ractified the problem by shipping a new stem and seatpost as well as giving me a $75 credit. They also asked that I keep the original stem and seatpost due the to due to the delays and inconvenience. This is excellent customer service in my book!
The build was finshed today. I used some leftover Camp Centaur 10 components, Ksyrium SL wheelset and TRP 8.4 brakes.
The aluminum frame felt stiff from the short test ride. I can't wait to take it for a real ride this week!
Great product and customer service!