I have a set of Cane Creek Team Volos wheels that have the Crono 3 hubs. I guess I'm missing something; this is the only set of cartridge bearings hubs I have and have ever owned. All my others have been Shimano, and I don't have any problem with the cup/cone type hubs.

I've followed the instructions, and for the rear wheel, with the wheel in place with the QR tightened, and with the chain off, the wheel spins beautifully with no play. However, with the chain in place, the free hub drag is unbelievably bad. It's so bad I can barely turn the crank backwards. I've tried cleaning lubing up the pawls with Phil's Tenacious oil, and after 100 miles, it's still the same. I've also tried Phil's green grease too. Still the same. I'm not sure what else to try. I've tried loosening the Preload adjuster until there was a lot of play, but the result is the same.

I'd appreciate any suggestions.