Just a quick shout out for Fairwheel bikes. I live in Tucson and over the last couple of years, FWB has become my LBS. I'm not a huge customer, just a helmet, a wheel set, and service.
Certainly, they have customers who spend more on a wheelset than the total I've spent in the last 10 years.
Anyway, I had an issue with a wheel they didn't build, (a broken hub flange,) the hub was proprietary and no longer available. FWB really worked with me to find a solution. I can't recommend FWB strongly enough. They went well past what I expected to help me get a wheel rolling again.
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Thread: Plug for Fairwheel Bikes