I have a friend using the BikeComputerPro app on his Amazon Fire phone.

I don't use any of this tracking and uploading software so I'm not familiar with it, but I have reasonable computer knowledge.

Anyway, he's reached out to me because, as of about the first of the year, he can no longer upload his files to Strava after his rides.

Apparently his phone is not directly compatible with Strava or Google(?) (so he says), which is why he's using this second tier app.

The web site doesn't offer much in the way of tech support.

Any suggestions so I can help him?

I'm wondering whether I can connect his phone directly to his PC and extract these "ride files" then somehow upload them to his Strava account.