Garmin down - ransomware?
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  1. #1
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    Garmin down - ransomware?

    https://www.zdnet.com/article/garmin...omware-attack/

    Major oops if it's really a ransomware attack!

  2. #2
    Never Give Up!
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    Yikes, glad I don't pay for any services nor have any financial information connected to the web-site.
    "I refuse to be afraid of tomorrow, for I have seen yesterday & I love today!!"

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  3. #3
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    Quote Originally Posted by jetdog9 View Post
    https://www.zdnet.com/article/garmin...omware-attack/

    Major oops if it's really a ransomware attack!
    Hackers suck

  4. #4
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    Glad I never got a Garmin. My Strava phone app and low tech Cateye cycle computer work just fine.
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  5. #5
    MDM
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    Quote Originally Posted by Lombard View Post
    Glad I never got a Garmin. My Strava phone app and low tech Cateye cycle computer work just fine.
    Garmin can be uploaded to other databases than Garmin Connect.


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  6. #6
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    I'm less than thrilled by those with competing products dancing on Garmin's grave. Schadenfreude is not so attractive. This was an illegal act by a bad actor, apparently operating out of Russia. This is unfortunately a fact of life in America and the world.

    That being said I'm getting the sense that Garmin may not have invested properly in disaster recovery and data security. If that's the case they're not alone. Once you leave the world of banking and insurance many companies still do not adequately mitigate the risk of malware, hacking and ransomware.

    I wish Garmin well. They're hardware is 1st rate. This will be a huge wake up call for Garmin and others.

  7. #7
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    Quote Originally Posted by Trek_5200 View Post
    I'm less than thrilled by those with competing products dancing on Garmin's grave. Schadenfreude is not so attractive. This was an illegal act by a bad actor, apparently operating out of Russia. This is unfortunately a fact of life in America and the world.

    That being said I'm getting the sense that Garmin may not have invested properly in disaster recovery and data security. If that's the case they're not alone. Once you leave the world of banking and insurance many companies still do not adequately mitigate the risk of malware, hacking and ransomware.

    I wish Garmin well. They're hardware is 1st rate. This will be a huge wake up call for Garmin and others.
    You don't even have to leave that world to see shoddy data security practice. Hell there was the comedic incident a few years ago where a Pentagon data security contractor has utterly embarrassed inside and out.

    https://arstechnica.com/tech-policy/...e-hbgary-hack/

    https://arstechnica.com/tech-policy/...nears-its-end/

    Generally, in the USA...you can gamble on shoddy privacy and lackluster data security...and not be disappointed.
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  8. #8
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    Our fair city (Knoxville, TN) recently got attacked and hacked. We refused to pay (I think the ransom was over $300k) and they released some personal data of city employees, not to mention that several services were interrupted for several days.

    https://www.knoxnews.com/story/news/...ix/3190160001/

  9. #9
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    Quote Originally Posted by Trek_5200 View Post
    They're hardware is 1st rate.
    They are hardware is 1st rate?

    All your base are belong to us?

  10. #10
    What the what???
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    Quote Originally Posted by Kerry Irons View Post
    They are hardware is 1st rate?

    All your base are belong to us?
    Kerry, you seem to be on a mission lately....


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  11. #11
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    https://techcrunch.com/2020/07/25/ga...mware-sources/

    An ongoing global outage at sport and fitness tech giant Garmin was caused by a ransomware attack, according to two sources with direct knowledge of the incident.

    The incident began late Wednesday and continued through the weekend, causing disruption to the company’s online services for millions of users...

    The two sources, who spoke on the condition of anonymity as they are not authorized to speak to the press, told TechCrunch that Garmin was trying to bring its network back online after the ransomware attack. One of the sources confirmed that the WastedLocker ransomware was to blame for the outage

    WastedLocker is a new kind of ransomware, operated by a hacker group known as Evil Corp. Like other file-encrypting malware, WastedLocker infects computers, and locks the user’s files in exchange for a ransom, typically demanded in cryptocurrency.

  12. #12
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    Back up now, bet it wasnt a fun time at the Grarmin office.
    All the gear and no idea

  13. #13
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    Quote Originally Posted by mik_git View Post
    Back up now, bet it wasnt a fun time at the Grarmin office.
    Having been through a few of these events.. It's a stressful marathon that turns into a relay race at some point. It's what you dread as a professional in this industry but also exhilarating as this is what you prepare for. It's equal parts building/maintaining and firefighting in this industry.

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  14. #14
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    Quote Originally Posted by mik_git View Post
    Back up now, bet it wasnt a fun time at the Grarmin office.
    Connect is still out here, at least the website.
    "Refreshingly Unconcerned With The Vulgar Exigencies Of Veracity "

  15. #15
    tlg
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    Quote Originally Posted by mik_git View Post
    Back up now, bet it wasnt a fun time at the Grarmin office.
    It's not fully back up yet.
    I think some heads are gonna roll in the Garmin IT dept.

    https://road.cc/content/news/garmin-...-slowly-275967
    Some users of the service have found that rides and runs recorded since the “outage,” as Garmin terms it – the company has not publicly acknowledged that a ransomware attack is to blame – synced to Garmin Connect overnight, while others are now able to create routes on it.

    It appears however that we are still a long way from full functionality being restored, and the app continues to show an error page, as does much of the website, if the pages load at all.

    This morning, Strava told users (link is external)of its run and ride-tracking app: “Garmin Connect has resumed service and delayed activities have begun to upload to Strava.

    “This will happen automatically. Given the volume, this may take a week or longer. Thanks for your patience.”
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  16. #16
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    Garmin doesn't have a week they have their investment report due on Wednesday.

    Garmin slappy here have always been happy with their products, but really would like them to get this figured out soon.
    In the time of battle you don't rise to the occasion you resort to the level of your conditioning...

  17. #17
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    Quote Originally Posted by thatsmybush View Post
    Garmin doesn't have a week they have their investment report due on Wednesday.

    Garmin slappy here have always been happy with their products, but really would like them to get this figured out soon.
    Want to know what is really funny?

    2 years back, I quit Garmin after 10+ years of public-beta with their cycling GPS units. Got a Wahoo. Well, TL;DR, the Wahoo is no longer waterproof.....On Tuesday I order an Edge 830), It was delivered Thursday afternoon. I didn't even get one new ride onto Garmin Connect before Garmin's server farm completely 100% died.

    FML.


    I wish Garmin would allow direct-upload to 3rd party ride/fitness tracking services from the device. Wahoo let me shoot rides direct to TrainingPeaks...
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  18. #18
    JSR
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    Quote Originally Posted by Marc View Post
    I wish Garmin would allow direct-upload to 3rd party ride/fitness tracking services from the device. Wahoo let me shoot rides direct to TrainingPeaks...
    I was able to upload rides from my Edge 520 Plus directly into Strava. It required a USB connection to my desktop computer, but wasn’t too difficult. Easier than posting pictures to Roadbikereview. 😉

  19. #19
    tlg
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    Quote Originally Posted by JSR View Post
    I was able to upload rides from my Edge 520 Plus directly into Strava. It required a USB connection to my desktop computer, but wasn’t too difficult.
    It's been that way for every Garmin through history. But Marc is talking about directly uploading from the device (wirelessly). In this day of modern tech, this should be a basic function.
    Custom Di2 & Garmin/GoPro mounts 2013 SuperSix EVO Hi-MOD Team * 2004 Klein Aura V

  20. #20
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    Quote Originally Posted by thatsmybush View Post
    Garmin doesn't have a week they have their investment report due on Wednesday.

    Garmin slappy here have always been happy with their products, but really would like them to get this figured out soon.
    It appears to be all good now. Now that this international crisis is resolved lets move on to fixing COVID

  21. #21
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    Quote Originally Posted by DaveG View Post
    It appears to be all good now. Now that this international crisis is resolved lets move on to fixing COVID
    Nope, not for me everything still undergoing "server maintenance."
    In the time of battle you don't rise to the occasion you resort to the level of your conditioning...

  22. #22
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    Quote Originally Posted by thatsmybush View Post
    Nope, not for me everything still undergoing "server maintenance."
    Photo taken this morning of Garmin employees working on the outage

    Garmin_outtage.jpg

  23. #23
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  24. #24
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    working for me.
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  25. #25
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    Our little company was hit a couple months ago. It took about 3 days to rectify. We had everything backed up, but the backups were a day old, so a lot of us had to repeat a day's work.

    I feel bad for Garmin, but I wonder how much companies actually prepare for such an attack. I don't know much about the security aspect of this stuff, but perhaps they should have offered 5 million to anyone that could reverse the file encryption and help root out the source.

    Garmin has effectively killed two devices I have had with updates in the past, both via software update, both affecting battery life. To their credit they replaced one, but it took a while and was irritating.
    "I felt bad because I couldn't wheelie; until I met a man with no bicycle"

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