IupUSA's customer service is awesome!!!
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  1. #1
    Superhero
    Reputation: Gelo di Cervello's Avatar
    Join Date
    Nov 1999
    Posts
    14

    IupUSA's customer service is awesome!!!

    Just spoke with 1upUsa about my trainer seizing up. Described the problem and they are sending me a UPS ticket to send it back to them to be fixed or replaced. Just pleasant, upstanding, stand behind your product customer service. Even with the problem I have had, I agree with those who have reviewed it and gave it rave reviews, and 1upUSA deserves the same for their customer service.

  2. #2
    RoadBikeReview Member
    Reputation: rs3o's Avatar
    Join Date
    Jan 2004
    Posts
    129

    Agreed!

    I emailed them and asked if additional skewers were available for purchase (needed one for my wife's bike) and they just sent me one free of charge. Very cool.

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