Small holes in new Giro Aeon
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  1. #1
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    Small holes in new Giro Aeon

    I bought a New Black Giro Aeon over BikeInn, shipment took a little over 2 weeks to arrive, upon inspection it has 2 small holes on the inner liner, see pictures.
    Will this affect the effective protection in case of a crash? or should I contact BikeInn regarding this "problem".




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  2. #2
    xxl
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    Quote Originally Posted by GarzaAlfredo View Post
    I bought a New Black Giro Aeon over BikeInn, shipment took a little over 2 weeks to arrive, upon inspection it has 2 small holes on the inner liner, see pictures.
    Will this affect the effective protection in case of a crash? or should I contact BikeInn regarding this "problem".




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    I don't think those are a problem (and I'm a stranger on the internet, so you can trust me).

    (Srsly, I've seen those on other helmets, not just Giros, always in about the same place on the shell, and I think they might be an artifact of the manufacturing process, like a mold line, etc).

    And now that you've documented their existence, your heirs can rest easier, knowing you have provided a solid bolster for when they sue Giro for product liability damages.
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  3. #3
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    Quote Originally Posted by GarzaAlfredo View Post
    [COLOR=#1A1A1B][FONT="]I bought a New Black Giro Aeon over BikeInn, shipment took a little over 2 weeks to arrive, upon inspection it has 2 small holes on the inner liner, see pictures.
    Will this affect the effective protection in case of a crash? or should I contact BikeInn regarding this "problem".
    Really? I advise you to look at essentially any piece of EPS and see if you don't see a few "holes". If you understood how EPS articles are fabricated, you would realize that these holes are very much an artifact of manufacture. If you understood physics, you couldn't possibly be concerned that these "holes" would compromise the performance of the helmet in a crash.

  4. #4
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    There's really only one way to find out if those holes will impact the safety of the helmet. Start running your head into stuff and report your findings back here when you're done.

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    I would send helmet back for a new helmet


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  7. #7
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    Thing is that I payed around 24 USD more when receiving the helmet due to customs, If I return it those 24 USD will not be refunded. Contacted Giro and sent them the pictures to confirm if the helmet is fix for use

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    Quote Originally Posted by GarzaAlfredo View Post
    Thing is that I payed around 24 USD more when receiving the helmet due to customs, If I return it those 24 USD will not be refunded. Contacted Giro and sent them the pictures to confirm if the helmet is fix for use
    Mine also has them. I'd consider it normal.


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  9. #9
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    Thanks Renzo7 for the picture. Guess it's time to start using it.

  10. #10
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    I believe those holes are part of the manufacturing process and are artifacts of the mold process... many helmets have them. No go ride your bike!
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  11. #11
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    Well, this is the response I got from Giro's representative:

    Thanks for reaching out. Those holes shouldn’t be there. Where did you purchase the helmet. How long have you had it. and has it been in an accident. If recent purchase are you able to return it back to them. For further questions feel free to contact us. thanks,

    So I'm now confused, lol

  12. #12
    tjc
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    Quote Originally Posted by GarzaAlfredo View Post
    Well, this is the response I got from Giro's representative:

    [FONT="]Thanks for reaching out. Those holes shouldn’t be there. Where did you purchase the helmet. How long have you had it. and has it been in an accident. If recent purchase are you able to return it back to them. For further questions feel free to contact us. thanks,

    [/FONT]
    [FONT="]So I'm now confused, lol[/FONT][FONT="][/FONT][FONT="][/FONT]
    Did you send your photos to Giro Rep? Don't let them punk you, those holes align with the Roc-loc retention system and appear to be part of the manufacturing process to pin the loc snap retention into the shell. They all have them including the older ionos and prolight models, which use the same locking system.

    https://bikerumor.com/2010/05/22/rev...ycling-helmet/

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    Yes, I did send them through the email, maybe the rep is not well versed in the Helmet design, and you're correct, they line up to where the lateral plastic thing attaches to the EPS. Have seen several eBay listings and they all have the same "feature". So this should be now clarified. Didn't notice the Prolight have the same holes. Thank tjc

  14. #14
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    I'd threaten to sue them. Make sure you loudly say "Do you know who I am?????" several times......
    Last edited by No Time Toulouse; 1 Week Ago at 11:09 AM.
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  15. #15
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    my 5-yr old Aeon has the same holes, should I send it to Giro...?

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  16. #16
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    Those are for toothpick storage, while on the bike.
    BANNED

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    You need to contact Giro, not BikeInn.

    Giro will absolutely 100% replace that under warranty.

  18. #18
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    Quote Originally Posted by Finx View Post
    You need to contact Giro, not BikeInn.

    Giro will absolutely 100% replace that under warranty.
    why would they...? it's not a defect.
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  19. #19
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    Quote Originally Posted by Oxtox View Post
    why would they...? it's not a defect.
    Because holes are ugly! If the chicks see this, they won't go anywhere near you! And remember, the customer is always right.

    Seriously, I've seen tiny holes like this in other brands of helmets. It's a big nothingburger.
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  20. #20
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    Fill those holes with JB Weld and get on with your life.

  21. #21
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    Quote Originally Posted by No Time Toulouse View Post
    I'd threaten to sue them. Make sure you loudly say "Do you know who I am?????" several times......
    Don't forget "I'm turning you into the better business bureau!" That one puts the fear of god into them, they'll send 10 helmets to keep that from happening.
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  22. #22
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    Quote Originally Posted by craiger_ny View Post
    Don't forget "I'm turning you into the better business bureau!" That one puts the fear of god into them, they'll send 10 helmets to keep that from happening.
    Unless Giro is a member of the BBB:

    https://money.cnn.com/2015/09/30/new...eau/index.html
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