Crash..;help with contact info
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  1. #1
    105 and alum is good enuf
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    Aug 2004
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    Crash..;help with contact info

    Some alluded to a Giant Crash Replacement Program. I cannot find mention of it On Giant's website.

    Anyway it took over 4 years of owning a Yakima roof rack for it to happen but I finally destroyed a bike at a parking garage in a moment of forgetfulness. OCR1 bike with 40 rides and 975 miles totally destroyed---frame broken in 3 pieces.

    McCully's Bikes here in Honolulu was like tough luck---no such thing as a Giant Crash Replacement Program. They were not even decent enough to order up an OCR1 frame instead offering to sell me a cheap OCR3.

    Needless to say I found myself at Bike Shop Hawaii and got a nice deal on an 04 Allez Elite triple alum...

    ...But if Giant has a crash replacement program I'll pay for a discounted frame and transfer the components myself or have a bud do it---especially if it means making McCully's do their friggin' job....And I'll have 2 road bikes---albeit similar

    So who's got the scoop and an email contact for Giant so I can snitch on a lazy dealer---if in fact that's the case??

  2. #2

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    There is a thread in the archives about Giant's crash program... IIRC, you get a new frame discounted 15% off retail... (Not much of a discount is it?)

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